johor Casino & Sportsbook Data Care

This page describes what we collect when you use johor and how we keep that data protected. We at johor take your privacy seriously—we collect only the information needed to verify your account, process your deposits and withdrawals, and deliver our sportsbook and live-dealer services securely.

When you open a johor account, we require personal information such as your name, email address, date of birth, and residential address. We also request identity documents and proof of address as part of our Know Your Customer (KYC) verification. We use encrypted servers and industry-standard security practices to protect all johor account data. Your information is never sold to third parties, and we comply with applicable data protection laws across the regions we serve.

This privacy policy outlines our data collection, use, storage, and your rights regarding your johor account information. If you have questions about how we handle your data, our support team is available to assist.

Data We Collect and Why

Account Registration Information

We collect your full name, email address, date of birth, and residential address when you create a johor account. We use this information to verify your identity, communicate with you about account activity, and comply with anti-money-laundering regulations. Your email on johor serves as your login identifier and the channel through which we send account notifications and support responses.

Identity and Address Verification

Before you can withdraw funds from johor, we require a copy of your government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, bank statement, or government correspondence). We collect these documents to fulfill our KYC obligations and prevent fraud. We store these documents securely and do not share them with external parties except where required by law or payment processors.

Data security on johor: We encrypt all johor documents using 256-bit SSL and store them on secure servers. Document verification typically completes within 24 business hours, after which the documents are archived securely.

Payment and Transaction Data

We collect transaction records when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We record deposit amounts, timestamps, and payment method identifiers (not full card or account numbers). We use this information to reconcile your account balance, track withdrawal requests, and detect suspicious activity. Payment processors may retain their own copies of your transaction data according to their privacy policies.

Gaming Activity and Account Behavior

We collect data about your johor gaming activity—which games you access, bet amounts, win/loss outcomes, and table sessions. We use this information to calculate your account balance, identify potential problem patterns, and investigate disputes. We do not share your gaming history with third parties except where required by law or for dispute resolution with payment providers.

Device and Access Information

When you access johor via mobile app or web browser, we collect your device type, operating system, IP address, and browser information. We use this data to prevent unauthorized access, detect login anomalies, and optimize johor performance on your device. If you enable two-factor authentication on johor, we store your 2FA method (email or authenticator app) to verify future login attempts.

Data location: We may store johor data on servers located outside your jurisdiction. By using johor, you consent to this data transfer. Our servers comply with international data protection standards, regardless of physical location.

How We Use and Protect Your johor Data

Data Usage on johor

We use johor account data for the following purposes: account verification and KYC compliance, processing deposits and withdrawals, delivering live-dealer tables and sportsbook functionality, detecting fraud and account abuse, responding to customer support inquiries, and legal compliance. We do not use your data for marketing purposes without your explicit consent. If you receive marketing communications from johor, you may unsubscribe by clicking the unsubscribe link in any email.

Third-Party Processors

We work with third-party payment processors and identity verification services to operate johor. These processors may access your personal information to provide their services but are contractually obligated to keep your data confidential. We do not control how these third parties use or retain your data; we recommend reviewing their privacy policies. We also comply with requests from law enforcement and regulatory authorities where legally required.

  • 1
    Data encryptionTransport

    All johor data transfers use 256-bit SSL encryption to prevent interception by unauthorized parties.

  • 2
    Access controlsStorage

    Only authorized johor staff members can access account data; access is logged and reviewed regularly.

  • 3
    Data retentionArchival

    We retain johor account data for as long as you maintain an active account, plus 7 years for legal compliance.

  • 4
    Incident responseSecurity

    If we detect unauthorized access to johor data, we notify affected users and relevant authorities within required timeframes.

Cookies and Tracking Technologies

We use cookies on johor to maintain your login session, remember your preferences, and analyze platform usage. These cookies do not identify you personally; they help us improve johor performance and user experience. You may disable cookies in your browser settings, but this may affect johor functionality. We do not use cookies for advertising tracking or behavioral analysis beyond johor platform optimization.

Your Rights Regarding johor Data

You have the right to access, correct, or request deletion of your johor account data. To exercise these rights, contact our support team with your request. We will respond within 30 business days. Note that we may retain certain data if required by law or for fraud prevention. You also have the right to withdraw consent for non-essential data processing—such as marketing communications—at any time via your johor account settings or by contacting support.

Key data points

  • We collect personal identification, payment, and gaming activity data to operate johor securely and comply with regulations.
  • We encrypt all johor data in transit and at rest using industry-standard practices.
  • We do not sell johor user data to third parties or use it for marketing without consent.
  • Your johor data may be stored on servers outside your jurisdiction but is protected by the same security standards.
  • You have the right to access, correct, or request deletion of your johor account data.

Policy Updates and Contact

We may update this privacy policy periodically to reflect changes in data protection law or johor operations. Material changes will be announced via email to all affected johor users at least 30 days before taking effect. Continued use of johor after such changes constitutes acceptance of the updated privacy policy. If you have questions about how we handle your johor data, contact our privacy team via the support section. We maintain offices serving Jakarta, Surabaya, Bandung, Medan, and Semarang, and support requests are typically addressed within 48 business hours.

Your privacy is central to how we operate johor. We remain committed to transparent data practices, secure storage, and respect for your personal information. Thank you for trusting us with your johor account.

↑